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About Us

OUR VISION

Snowbiz strives to make lives better by creating elevated customer service and employee experiences, engaging in human connection and igniting winter passions.

Snowbiz was started way back in 1983 and has been growing stronger ever year. We have two store locations one in Brisbane CBD ( 101 Albert St) and the other on the Gold Coast ( 2 Nerang St Southport) as well as our massive on line new sky store.

We carry the biggest brands and a huge selection of anything snow/winter related in Queensland.

Our stores are stocked with an extensive selection of winter hardware and soft goods. Whether you need a new set up (Snowboard, Boots and Binding Package) at the best prices or a new set of Skis, Poles and Boots or a gear bag on wheels to put it all in - we’ve got you covered.

Our soft goods department has an extensive range of adults and kids, jackets, pants, gloves, goggles, helmets, thermals, mid layers, socks, après boots, etc. Our buyers have years of experience and pride themselves on offering a vast selection of winter gear to cater all ages and tastes, and walks of life.

With the love of winter travel getting all the more popular both here in Australia or New Zealand and Northern Hemisphere destinations Snowbiz cater to them both individually. We have two select in store drops – one for our Aussie winter hitting stores in April and the other arriving in October each year to give you the freshest current season selections of winter hardware and software. Most gear in our northern winter drop lands in our stores before it does overseas. Yiew!

In our Brisbane store we offer a hardware service in our workshop. Our technician will tune and service you skis or board to make them look like new again and have you belting down the hill like a pro. There is a loading bay out the front of the store in Albert st for a quick and easy drop off and pick up. For those on the Gold Coast we offer this tuning service as well, just drop into the store and we will have your board or skis back to you in a week.

Our online store was started in 2006 and has a large range of products you can view from the comfort of your home. Here you can find all the products from your favourite brands like Burton, Salomon, Oakley, Rome, Lib Tech, Giro, Nitro, Head, Atomic, Icebreaker, Anon, Jones, Roxy, Quiksilver, DC, Sorel and plenty more. All internet orders will ship out the same day if done by 12pm and we offer free postage on any order above $50. Our new mega sky store has just been launched, offering users a much easier site to navigate, with a fresh, clean new look.

If you are planning a trip to the snow and don’t know where to go, or just want some advice on what you need to take to the mountains, come in and have a chat with us. Our team lives and breathes the snow, and we will be more than happy to talk about our adventures and guide you into the right choices for all your winter needs and wants!

If for some reason there is a product you don't see on our website or in store please have a chat with us we pride ourselves in trying to anything you need, special orders are our specialty! 

OUR VALUES

EVOLUTION: Belief that we can build a supreme way to do business, with each and every customer who walks in our doors or buys on line —and then a better one after that. 

COMMUNICATION: is how we build strong, trusting relationships, and with our partners, staff and customers. Respectful, transparent communication is not an option at Snowbiz—it is an obligation.

RESPECT:  Every Snowbiz interaction should communicate respect for individuals, industries and the communities we live and play in.

CREDIBILITY: Comes from our passion for what we do, our service and expertise, and our welcoming, authentic approach to customers of all styles, abilities and interests.

LEADERSHIP: We are always seeking a better way of doing things and to lead the way. We lead by example, are not afraid to take risks and learn from our failures. We strive to be leaders as individuals and as a company to ultimately change things for the better.  

STYLE: That something special we bring to every part of the business: from customer service, to store layout and making the ever important, every changing product selection for all your wants and needs. Snowbiz’s Style is warm, thoughtful, and engaging.

While we strive to achieve balance in our business, we are always grateful for the friendships, help, support, and involvement of our customers. Thank you for how you’ve shaped and pushed our business, and for everything that you’ve done standing side-by- side with us along the way.